Wood & Williams
About Us
Learn more about our experienced team, our values and the commitment we bring to every job. We take pride in delivering honest advice, quality workmanship and excellent customer service.
Who We Are
About Wood & Williams — Heating engineers in Poole
A friendly, family‑run heating engineering team based in Poole, delivering boiler installations, servicing and emergency call‑outs with technical confidence and proper care. Gas Safe and OFTEC registered, Ideal Max and Baxi accredited — we focus on safe, efficient heating that works for Dorset homes and businesses.
Our Values
What Drives Us
Craftsmanship & Technical Rigor
Every installation and repair follows manufacturer guidance and best practice. Our engineers combine hands‑on skill with technical diagnostic work to get systems running efficiently and reliably.
Safety & Compliance
Gas Safe and OFTEC registration are a minimum — we issue Gas Safety Certificates, follow current regs and complete work to the standards your insurer and landlord expect.
Rapid, Reliable Response
Boiler breakdowns and leaks don’t wait. Our 24/7 emergency service reduces disruption and gets heating and hot water back on quickly across Poole and surrounding areas.
Manufacturer Accreditations & Warranties
Ideal MAX, Baxi and other manufacturer accreditations mean extended warranties and installations completed to exacting factory standards for lasting performance.
Customer Care & Aftercare
Clear advice, straightforward communication and planned maintenance keep systems running for years. We back our work with service agreements, parts warranties and friendly follow‑up.
Local Knowledge & Sustainable Solutions
We understand Dorset properties — period homes, flats and coastal properties in Poole and Bournemouth — and tailor heating designs including underfloor and heat‑pump options for long‑term savings.
OUR ACCREDITATIONS
Ready to Get Started?
Contact Wood & Williams for a free, no-obligation quote.