Wood & Williams Limited
Poole's Family‑Run Heating & Boiler Specialists
Gas Safe & OFTEC engineers delivering boiler installation, repairs, servicing, smart controls and renewable heating across Poole, Bournemouth and Christchurch. Fast response, technical expertise and customer care you can rely on.
5.0/5Average Review Score (137 reviews)
137 Five-Star Reviews
“Fab service. Professional, polite, efficient and tidy. I can't fault them they were great!”— Google
ABOUT US
Local engineers. Trusted workmanship.
A friendly, family‑run engineering team based in Poole with more than 18 years' combined experience across gas, oil, LPG, water and renewables. Wood & Williams combine manufacturer accreditations and rigorous safety standards with practical, long‑term heating solutions for homes and small commercial properties.
- 18+ years' combined experience across boilers, oil, LPG and renewables
- Gas Safe Registered and OFTEC Registered engineers
- Ideal MAX, Ambiente and Baxi accredited installers with manufacturer warranties
- 24/7 emergency call‑outs and Checkatrade‑vetted customer reviews
Services
Our Services
Expert heating services across Poole
01
Boiler Installation
Gas Safe-registered engineers fitting combi, system and regular boilers across Poole. Free system surveys, manufacturer accreditations and extended Ideal warranties where eligible.
02
Boiler Repair
Fast, safe boiler repairs across Poole by Gas Safe and OFTEC engineers. 24/7 emergency callouts to get your heating and hot water restored quickly and securely.
03
Boiler Servicing & Gas Safety Certificates
Annual boiler servicing to manufacturer standards plus landlord CP12 gas‑safety checks issued by Gas Safe engineers. Reliable, documented checks to keep homes and tenancies safe across Poole.
WHY CHOOSE US
Why Choose Us
Gas Safe & OFTEC Registered
All gas work carried out by Gas Safe engineers and oil services by OFTEC‑registered technicians — work completed to current safety standards and certification provided on completion.
18+ Years' Local Experience
A family‑run team with deep local knowledge of Poole and Dorset building types — from Victorian terraces to coastal bungalows — so installations and repairs consider fabric, access and corrosion risks.
Manufacturer Accreditations
Ideal MAX, Ambiente and Baxi accredited installers able to register extended warranties and access genuine parts and technical support for long‑term reliability.
24/7 Emergency Response
Round‑the‑clock emergency plumbing and heating call‑outs to minimise disruption from leaks, boiler breakdowns or gas incidents — rapid attendance and pragmatic repairs to keep your property safe.
Checkatrade Vetted & Local References
Member of Checkatrade with independently verified reviews and a track record of repeat customers across Poole, Bournemouth and Christchurch.
REVIEWS
What Our Customers Say
“Fab service. Professional, polite, efficient and tidy. I can't fault them they were great!”
— Jay Swan
Google2026-06-24“Wood and Williams have serviced our boiler for a couple of years. They advised us last year that it was reaching the end of its life, and, when it started playing up within days of their scheduled visit this autumn, we knew the time had come.
Having assessed the myriad issues, Joe very quickly provided us with a comprehensive cost breakdown for a replacement. He then moved several jobs around so that we weren't without heating and hot water for more than a day or so.
Once the new boiler was fitted, he took the time to show us through all the controls, plus how to set the new room stats.
We've struggled to find a really competent and reliable heating engineer (and bathroom fitter - they do that too!) for a few years. Wood and Williams have made that a thing of the past. Can't rate them highly enough, really.”
— laura butler
Google2026-06-24“Very pleased with your efficient service had a full detail of boiler service and a receipt of payment so professional will be a long term customer really hard to get a decent job done .”
— Sarah Sharp
Google2026-06-24“Fantastic service, reliable and very knowledgeable engineers. Would recommend them wholeheartedly to friends and family.”
— Dylsky H
Google2026-06-24“Scott & his team were super professional, helpful and patient. The work they did on our en-suite bathroom was exactly what we wanted and they helped connect us to a good supplier who could create our vision. We have also used Wood & Williams for boiler services and repairs. The team are always on it. Thank you! Emily & George.”
— Emily Dragon
Google2026-06-24“Reliable and efficient; a great service!”
— James O'Brien
Google2026-06-24OUR ACCREDITATIONS
Ready to sort your heating?
Call 01202 028 037 or email info@woodandwilliams.co.uk to book a site survey, arrange a service or request an emergency call‑out. Based at Bayside Business Centre in Poole and covering the wider Dorset area.